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Detailed instructions for how to proceed can be found below and also on Duo’s Enrollment Guide page, which includes a very accessible (but non-RDCRN specific) step-by-step video. The RDCRN DMCC strongly recommends using cell phones and push notifications, but users are free to choose a second factor of their choice.
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PLEASE note that the following instructions ONLY apply to RDCRN’s Duo instance. You should see the RDCRN logo in the setup prompt window - otherwise, you are working with a different entity’s MFA system, not RDCRN. If that’s the case, you will need to contact your institution for troubleshooting. |
Please contact the DMCC if you have any questions!
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