Starting Monday, September 16, 2019 the “RDCRN Members Login” link on the top of the familiar RDCRN Network homepage will lead to a new login page
The way most users log in to the RDCRN website is changing. Rather than using local credentials with the DMCC, users are now strongly encouraged to use their credentials from their home institution or the NIH to authenticate to the DMCC. Not only will this greatly simplify the login process for users, it also relieves the DMCC from having to hold and manage passwords.
If a user had access to the previous DMCC’s infrastructure, their e-mail address and credentials have been pre-loaded into our system. These users should follow one of the following processes to log in to the new RDCRN system. New users can use the “Request Access” button and fill out an access request form.
1a – Logging in with your Institutional Credentials (preferred method)
A. Visit https://www.rarediseasesnetwork.org/ and choose “RDCRN Members Login” in the upper right corner of the page. Search for your home institution by typing your organization’s name into the search box (or click on the “Allow me to pick from a list” link to see all 3000+ institutions that provide federated authentication services to us). Choose the institution that hosts the e-mail address you used with the previous DMCC and press “Continue.”
B. Enter your credentials to authenticate to your home institution.
C. If your e-mail address is already registered with the DMCC and associated with a consortium, then you will see the Members’ Landing Page next. Please proceed to Step 2.
D. If your e-mail address is not already registered with the DMCC and associated with a consortium, you will arrive at an Account Request form. Please choose your consortium, complete the form and press “Submit.” DMCC project managers will check with your consortium leadership and assign you to the correct permissions group. NOTE: Please allow five working days for this process. We are likely to experience high initial volume of such requests and will respond as quickly as possible.
1b – Logging in with NIH / eRA Commons Credentials
If you are an NIH employee OR if you do not have credentials with a federated institutional authorization provider (your institution doesn’t appear in the search box), then you have the option of authenticating through NIH.
A. Click the button on the bottom left of the RDCRN login page labeled “NIH” to be sent to the NIH authentication system.
B. Use your NIH or eRA Commons credentials to authenticate
C. If your e-mail address on file with NIH / eRA Commons is affiliated with an RDCRC, then you should be passed through to the Members’ Landing Page.
D. If your e-mail address is not registered, then you will arrive at an account request form. Please choose your consortium, fill in the rest of the form and submit. DMCC Project Managers (PM) will check with your consortium leadership and assign you to the correct permissions group. Please allow for 5 working days for this vetting process to complete – we are likely to experience high initial volume of such requests and will respond as quickly as possible.
1c – Request local credentials with the DMCC
If your e-mail address is not from an institution that provides federated authentication services and you do not have NIH-based credentials, or if you have an urgent short-term need to authenticate to the RDCRN system (e.g., to enter critical patient data or submit adverse events), then you should click on the “Request Access” button and fill out the web form. If your e-mail address is already affiliated with an RDCRC, then the DMCC will be able to issue you separate credentials using the Cincinnati Children’s Research Network authentication system. If your e-mail is not registered, then the DMCC Project Manager will vet your request with the consortium. Please communicate with your consortium or site leadership to have requests escalated. The DMCC is committed to rapidly responding to all requests but has to follow a careful process to ensure the security of the RDCRN systems.
If you do not have an urgent need to get into the RDCRN systems, then we kindly ask that you hold off on requesting access. We are working on other self-service login credential provisioning systems that will greatly simplify the account management process and will roll these out as soon as they have been fully vetted and tested. Thank you for understanding!