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For user access requests please click here.

The link on the top of the familiar RDCRN Network homepage now leads to a new login page:

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The way method users log in to the RDCRN website has changed . Rather than using local credentials with the DMCC, users are now strongly encouraged to use their credentials from their home institution or the NIH to authenticate to the DMCC. Not only will this greatly simplify the login process for users, it also relieves the DMCC from having to hold and manage passwordsin this new funding cycle. Users are now asked to use their institutional username and password, or NIH username and password, to login to the RDCRN Members Landing Page. This simplifies the login process, because users will not need to manage another password.

If a user previously had access to the previous DMCC’s infrastructureRDCRN Members Landing Page, their e-mail address and credentials have has been pre-loaded into our systemregistered at the Data Management and Coordinating Center (DMCC). These users should follow one of the following processes to log in to the new RDCRN system. New users can use the “Request Access” button and fill out an access request form.

Option

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A– Preferred Method: Logging in with your institutional

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Image Removed

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username and password

Option A Login Steps (see below for visual):

  • Step 1: Visit https://www.rarediseasesnetwork.org/ and choose “RDCRN Members Login” in the upper right corner of the page.

    • Search for your home institution/organization by typing

    your organization’s name
    • into the search box (or click on the “Allow me to pick from a list” link to see all 3000+ institutions

    that provide federated authentication services to
    • /organizations that federate with us).

    Choose the institution that hosts the e-mail address you used with the previous DMCC and press “Continue.”
  • B. Enter your credentials to authenticate to your home institution.

  • C.
    • If you don’t find your home institution and you have an affiliation with another institution (another email/username/password), you may be able to log in that way. For example, many children’s hospitals are affiliated with a local university; it could be that the affiliated institution federates with us. You can check this by searching for your affiliated institution in this search bar. If you find your affiliated institution, reach out to your DMCC Project Manager, or submit a ticket, so the DMCC can update your email and login route. 

  • Step 2: If you find your home or affiliated institution, enter your institutional username/password to login.

  • Step 3:

    • If your e-mail address is already registered with the DMCC and associated with a consortium,

    then
    • you will

    see
    • then proceed to the

    Members’
    • Members Landing Page

    next. Please proceed to Step 2.D.
    • . In some, specific cases you may be asked to validate your e-mail address by clicking on a link in a message sent to your Inbox.

    • If your e-mail address is

    not already
    • NOT registered with the DMCC and associated with a consortium, you will arrive at an Account Request form

    . Please choose
    • :

      • Choose your consortium, complete the form and press “Submit.

      • DMCC project managers will

    check with
      • contact your consortium leadership and assign you to the correct permissions group.

      • NOTE: Please allow five working days for this process

    . We
      • ; we are likely to experience high initial volume of

    such requests and will respond as quickly as possible.

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      • requests

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NOTE: If your institution does not federate identities (and isn’t listed in the search box), we would still like to make an effort to federate directly with your institution.

If successful, you'll be able to use your institutional username/password to login to RDCRN.

That process takes time and we need your help to identify contacts (identity managers) in your institutional IT department. Please let us know if you can help!

Option B: Logging in with your

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eRA Commons

...

...

/ NIH username and password

If your institution does not appear in the search box, follow these steps to authenticate through NIH:

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login using your already established eRA Commons account.

If you are an NIH employee, you can also login using the steps provided below. 

 Option B Login Steps (see below for visual):

  • Step 1:  Visit https://www.rarediseasesnetwork.org/ and choose “RDCRN Members Login” in the upper right corner of the page. Click Then, click the button on the bottom left of the RDCRN login page labeled “NIH.”

  • B. Step 2: Enter your NIH or eRA Commons credentialsor NIH username and password.

  • C. Step 3:

    • If your eRA Commons/NIH

    /eRA
    • e-mail address is already registered with the DMCC and associated with a consortium, then you will

    see
    • proceed to the Members Landing Page

    next. Please proceed to Step 2, below.
    D.
    • If your eRA Commons/NIH

    /eRA
    • e-mail address is

    not
    • NOT already registered with the DMCC and associated with a consortium,

    you will arrive at
    • an Account Request form

    .
    • will appear:

      • Please choose your consortium, complete the form, and press “Submit.”

      • DMCC project managers will check with your consortium leadership and assign you to the correct permissions group.

      • NOTE: Please allow five working days for this process

    . We
      • ; we are likely to experience high initial volume of

    such
      • requests

    and will respond as quickly as possible
      • .

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Option

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If your e-mail address is not from an institution that provides federated authentication services and you do not have NIH-based credentials, you can request local credentials with the DMCC. If you have an urgent short-term need to authenticate to the RDCRN system (e.g., to enter critical patient data or submit adverse events):

  • A. Click on the “Request Access” button and complete the web form.

  • B. If your e-mail address is already affiliated with a consortium, the DMCC will issue you separate credentials using the Cincinnati Children’s Research Network authentication system.

  • C. If your e-mail address is not already registered with a consortium, the DMCC Project Manager will vet your request with the consortium. Please communicate with your consortium or site leadership to escalate requests. The DMCC is committed to rapidly responding to all requests but has to follow a careful process to ensure the security of the RDCRN systems.

NOTE: If you do not have an urgent short-term need to access the RDCRN systems, we ask that you delay requesting access. We are working to simplify the account management process and will roll new processes soon as they have been fully vetted and tested. Thank you for understanding!

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C: Logging in with Login.gov username and password

Users can sign into the RDCRN Members Landing Page using login.gov.

Login.gov is run by the General Services Administration of the US Federal Government and anyone can sign up for a free account.

Login.gov may be the only method for you to login to the RDCRN Members Page if your institution doesn’t federate identities (meaning using your institutional username/password to log in) and you don’t have an eRA Commons account. Please read our documentation on how to create an account and login.

General Helpful Login Tips:

  • The login page remembers your login routes in a web browser and provides a single-click

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  • login option for returning users.

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  • An example screenshot is below:

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  • Please do NOT bookmark the login page (URL starts with shib.rarediseasesnetwork…), as it won’t work properly. If you would like to save a bookmark, please do so with the Members Landing Page https://members.rarediseasesnetwork.org.

  • All RDCRN users needing to access applications with potentially sensitive data (e.g. PHI) in the RDCRN cloud will need to be authenticated using multiple factors. Please familiarize yourself with Duo Two-Factor Authentication for RDCRN if you need to enter data into REDCap , RDCRN Data Storage on Box.com or are prompted to install the Duo MFA app on your phone while navigating to other applications in the RDCRN cloud.